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Terms & Conditions

terms of use

  • About This Service

PrintingShop.com.au (“we,” “us,” “our”) operates as a marketplace platform connecting customers with independent print service providers across Australia. We do not manufacture, print, or directly provide printing services.

  • How Our Service Works
  • We connect customers with verified print service providers
  • Customers submit project requirements through our platform
  • We share these requirements with suitable providers in our network
  • Print providers submit quotes directly to customers
  • All printing contracts are between customers and their chosen print provider
  • Our Role and Responsibilities

We Provide:

  • A platform to connect customers with print providers
  • Basic verification of provider credentials
  • Customer support for platform-related issues

We Do Not:

  • Guarantee the quality of printing services provided by third parties
  • Handle payments between customers and print providers
  • Take responsibility for delivery times, print quality, or customer service issues with providers
  • Warrant that all quotes will meet customer expectations
  • User Responsibilities

Customers Must:

  • Provide accurate project information and contact details
  • Communicate directly with chosen print providers
  • Make payment arrangements directly with print providers
  • Report any issues with providers to us for network quality purposes
  • Liability Limitations
  • Our liability is limited to the operation of our platform only
  • We are not liable for any printing quality issues, delays, or disputes between customers and print providers
  • Print providers are independent contractors, not our employees or agents
  • Customers use print providers at their own risk
  • Privacy and Data Use
  • We collect customer project information to match with suitable providers
  • Customer details are shared only with relevant print providers in our network
  • We may contact customers for feedback and service improvement purposes
  • We do not sell customer data to third parties outside our provider network
  • Service Availability
  • We collect customer project information to match with suitable providers
  • Customer details are shared only with relevant print providers in our network
  • We may contact customers for feedback and service improvement purposes
  • We do not sell customer data to third parties outside our provider network
  • Intellectual Property
  • Customers warrant they own rights to all content submitted for printing
  • Customers indemnify us against any copyright or trademark claims
  • We respect intellectual property rights and will remove infringing content
  • Fees and Charges
  • Customers warrant they own rights to all content submitted for printing
  • Customers indemnify us against any copyright or trademark claims
  • We respect intellectual property rights and will remove infringing content
  • Dispute Resolution
  • Printing quality and delivery disputes should be resolved directly with the chosen print provider
  • Platform technical issues should be reported to our customer service
  • Australian Consumer Law applies where applicable
  • Changes to Terms

We may update these terms at any time. Continued use of our platform constitutes acceptance of updated terms.

  • Governing Law

These terms are governed by Australian law. Any disputes will be resolved in Australian courts.

  • Contact Information

For questions about these terms or our service: Please contact us through our form.